Term & Conditions

ORIGINAL PAINTINGS

Orders are shipped from Germany worldwide. Each one is carefully packaged to ensure your product arrives in perfect condition. Shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery.

Shipping terms varies according to your location and other conditions like customs delays, pandemic, unrest, etc. With Deutsche Post It usually takes 2-4 weeks to arrive in most parts of the world. In pandemic it can takes about 2-10 weeks. Estimated delivery times are not guarantees and items will sometimes get tied up in customs.

Express shipping method is also available at the check out or by request.

Each order is processed and checked personally by me and the tracking will be emailed to you once your package is shipped. If the package is unclaimed it will be returned to me and I’ll be in contact ASAP. If you haven’t received the tracking after 10 weeks please check your spam folder in case it got there or contact.

PRINTS

I use print-on-demand services. It takes 2–7 business days to create a product and fulfill an order.


The average shipping time is 12 business days depending on the delivery destination.

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Sensitive women portraits in gold

@2020-2024 All Right Reserved. Anna Ponomarenko – Künstlerin | Artist

Golden Goddesses women portraits with gold foil - Anna Ponomarenko Künstlerin | Artist
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